Frequently Asked Questions
Which mobile phone carriers and handsets does the service support? The service supports the text messaging services and compatible equipment of the following carriers in the United States: Alltel, AT&T, Boost Mobile, Cellcom, Cellular South, Cincinnati Bell, Dobson, East Kentucky Network, Immix, nTelos, Sprint/Nextel, Suncom, T-Mobile, US Cellular, Verizon, and Virgin Mobile.
What does the service cost? Standard text message rates apply. Your mobile telecom service provider will bill you for messages you send and receive according to the terms of your service contract. Please contact your service provider for additional details.
How do I opt in to the service? When you see an online ad that offers a Super Banner Mobile Coupon, click on the ad and then fill out the coupon request form that appears. Before submitting the form, ensure that you've read and agree to the advertiser's Terms and Conditions, which are prominently linked from the form. Shortly after submitting the form, you will receive a text message on your mobile phone from TXT411 (898411) containing the coupon you requested.
Will I be sent additional messages after I opt to receive a Super Banner Mobile Coupon? No. Unless you specifically state that you want to opt in to an advertiser's messaging program on an ongoing basis, or you request another coupon, you will not receive further text messages from TXT411.
How do I opt out of the service? To opt out of receiving any further text messages from TXT411, submit an
opt-out request online at this site, or send a text message containing the word STOP to 898411 from your mobile phone. Once we've processed your request, which should take no more than a few seconds, you will no longer receive text messages from TXT411.
I opted out of the service in the past but would like to begin receiving coupons again. How can I do that? To allow the sending of Super Banner Mobile Coupons to your mobile phone after opting out, please send a text message containing the word START to 898411.
Will an advertiser ever contact me directly? It is possible that the advertiser will contact you directly to discuss an offer for which you've opted to receive a Super Banner Mobile Coupon. For example, the advertiser may email you at the address you provided on the Super Banner Mobile Coupon request form or call you at the mobile number you provided. The advertiser's Terms and Conditions describe in detail the uses that the advertiser may make of the information you provide on the form, and a link to these Terms and Conditions is always prominently displayed on the form. You will be asked to confirm explicitly that you have read and agree to the advertiser's Terms and Conditions before submitting the coupon request.
What happens if I repeatedly request a particular Super Banner Mobile Coupon? Your standard text message charges will apply to each copy of the coupon that you receive. We may limit the rate of delivery of coupons to your mobile phone and enforce a cap on the total number sent. TXT411 also reserves the right to terminate your access to the service after an unreasonable number of repeat coupon requests.
